本日、amazonのイギリスのお客様より、メールが届き、インボイスを当方は普通のそのままの金額を書き込み送ったので、約15ポンドの輸入関税を払いたくないので、引き取りを拒否しますのような、メールがきました。このような場合には、どのような対処が適切でしょうか？
中国などはインボイスをアンダーバリューするので、関税がかからないようです

以下がその文面です。
Order ID 026-6628278-3857164:
1 of Surugajino Samueya Women's Yukata 161-1200- 4:obi+geta [ASIN: B076CWWJ24]

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I'll let you know the ref number for you to sort it out for me. You can check Royal Mail website. REF:31935-CU Barcode(Tracking No.) LX1040826 12JP Custom charge £15.44
If I'm not happy with your reply, I'll claim to Amazon, and I won't want the product. I'm very upset for that. This is really my first time to get like that situation. have to show postage on Amazon website. This is not a right way with Amazon. Beat regards, Kaoru Yamagata

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